free shipping over $150

SHIPPING &

DELIVERY

Shipping Promotion

We offer free Standard Shipping within Canada for purchases of $150+, excluding taxes. Please see Order Processing Times for additional information.

Shipping Costs

  • Standard shipping: 2 to 5 business days (excluding weekends and holidays) - $8
  • Express shipping: 1-3 business days (excluding weekends and holidays) - $16

We do our best to ensure your items arrive in perfect condition. However, Alma Knitwear is not responsible for items lost or damaged in transit, nor for any postal delays such as strikes or suspensions that may occur.

We use Canada Post for domestic and international shipments.

Order Processing Times

Your order will be shipped within 2 business days after payment is successfully processed.

Order Tracking Information

Once an order has shipped, we will send you an email with the tracking number. It may take up to 48 hours for your tracking number to be activated on our carrier`s site. If you do not receive one, please email shop@almaknitwear.ca and let us know.

Taxes & Duties

To ensure the most accurate prices, taxes, and delivery costs are displayed while browsing our website, we recommend you select your country from the shipping destinations listed in the at the top of our website.

Prices displayed on the website do not include taxes. When you proceed to purchase your order, sales tax (where applicable) will be calculated on the total value of merchandise, as well as shipping charges, and will be displayed on your Order Summary page.

Refused Shipments

Please note that if you refuse your order, or any part of it without authorization, you will be responsible for all shipping charges.

We cannot send to PO BOXES. Please ensure a street address is supplied.

Redirecting an Order

Please make sure your shipping address is correct – we cannot redirect orders once items have been dispatched.

Shipping Promotion

We offer free Standard Shipping within US for purchases of $150+, excluding taxes. Please see Order Processing Times for additional information.

Shipping Costs

  • Standard shipping: 6 to 10 business days (excluding weekends and holidays) - $13
  • Express shipping: 3 business days (excluding weekends or holidays) - $22

We do our best to ensure your items arrive in perfect condition. However, Alma Knitwear is not responsible for items lost or damaged in transit, nor for any postal delays such as strikes or suspensions that may occur.

We use Canada Post for domestic and international shipments.

Order Processing Times

Your order will be shipped within 2 business days after payment is successfully processed.

Order Tracking Information

Once an order has shipped, we will send you an email with the tracking number. It may take up to 48 hours for your tracking number to be activated on our carrier`s site. If you do not receive one, please email shop@almaknitwear.ca and let us know.

Taxes & Duties

To ensure the most accurate prices, taxes, and delivery costs are displayed while browsing our website, we recommend you select your country from the shipping destinations listed in the at the top of our website.

We deliver DDU (Delivery Duties Unpaid). Orders over $800 are liable for all applicable import duties upon arrival into TH UNITED STATES, to be paid by the receiver. Orders under $800 are free from any duties and will not attract any extra fees.

Prices displayed on the website do not include taxes. When you proceed to purchase your order, sales tax (where applicable) will be calculated on the total value of merchandise, as well as shipping charges, and will be displayed on your Order Summary page.

Refused Shipments

Please note that if you refuse your order, or any part of it without authorization, you will be responsible for all shipping charges.

We cannot send to PO BOXES. Please ensure a street address is supplied.

Redirecting an Order

Please make sure your shipping address is correct – we cannot redirect orders once items have been dispatched.

Shipping Promotion

We offer free Standard Shipping within EU countries for purchases of $150+, excluding taxes. Please see Order Processing Times for additional information.

Shipping Costs

  • Standard shipping to EU countries: 8 to 12 business days (excluding weekends and holidays) - $16
  • Express hipping to EU countries: 5 business days (excluding weekends and holidays) - $38
  • Standard shipping to the rest of the world: 10 to 14 business days (excluding weekends and holidays) - $20

We do our best to ensure your items arrive in perfect condition. However, Alma Knitwear is not responsible for items lost or damaged in transit, nor for any postal delays such as strikes or suspensions that may occur.

We use Canada Post for domestic and international shipments.

Shipping Restrictions

We are unable to ship to P.O. Boxes and APO/FPO at this time.

Alma Knitwear does not ship to: Crimea, Cuba, Iran, North Korea, Sudan, Syria, Russia.

Order Processing Times

Your order will be shipped within 2 business days after payment is successfully processed.

Order Tracking Information

Once an order has shipped, we will send you an email with the tracking number. It may take up to 48 hours for your tracking number to be activated on our carrier`s site. If you do not receive one, please email shop@almaknitwear.ca and let us know.

Taxes & Duties

To ensure the most accurate prices, taxes, and delivery costs are displayed while browsing our website, we recommend you select your country from the shipping destinations listed in the at the top of our website.

We deliver DDU (Delivery Duties Unpaid) to all other countries outside Canada and US. As the purchaser, you are liable for any import duties, customs and local sales taxes levied by the country you are shipping to: payment of these is necessary to release your delivery from customs on arrival to your country or region.

Prices displayed on the website do not include taxes. When you proceed to purchase your order, sales tax (where applicable) will be calculated on the total value of merchandise, as well as shipping charges, and will be displayed on your Order Summary page.

Refused Shipments

Please note that if you refuse your order, or any part of it without authorization, you will be responsible for all shipping charges.

We cannot send to PO BOXES. Please ensure a street address is supplied.

Redirecting an Order

Please make sure your shipping address is correct – we cannot redirect orders once items have been dispatched.

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